SMART Government - Civic Innovations Solving Old Problems in New Ways

Project Summary:

With two-thirds of the country living in urban areas, demand for services outpaces supply. KGGTF’s two-year USD $430,000 program supports the Government’s efforts to find green options. The program engages the country’s technical community through a “hack-a-thon” to identify innovative solutions to problems and challenges. The program will increase the use of digital technologies, open data, and on-demand information to improve public and private services and to save time and money. Self-reporting, real-time data and embedded sensors can enable an information infrastructure that alleviates congestion from increased traffic. The measures can save citizens time and reduce gas costs by an estimated USD $115 billion. Those methods can increase detailed understanding about the effects of transportation on city sustainability. Phase one will focus on the city of Ulaanbaatar, and phase two will turn to other urban areas across the country. 

List of Activities:

• Enhancing civic engagement and citizen feedback mechanisms
• Enabling foundations for SMART government to support the public agencies put in place a robust framework for service delivery, benefitting from economies of scale on ICT infrastructure, and expediting the pace of eService delivery in response to citizen’s needs
• Encouraging open data to help develop a vibrant open data ecosystem defined by a sustainable pipeline of high-quality data, continuous engagement with user communities and demand-driven, innovative co-creation
• Supporting project implementation  

Outcomes:

Output 1:

• Engaging the technical community and various stakeholders to ideate the technology solutions identified challenges

Output 2:

•  Identifying the challenges / problem statements

Output 3:

• Co-creation of concepts for technology solutions 

Output 4:

• Greater impact in reach and quality of Urban, Transport and Energy services through adoption of innovative uses of ICT 

Outcomes:

The project focused on key components of the ICT and open data ecosystem that support Mongolia’s SMART government initiative. Key areas that were addressed by the project were developed through an earlier analytical activity and include: (a) shared ICT infrastructure and services, (b) citizen engagement, (c) capacity building, (d) policies related to open data, and (e) applications and co-creation of solutions. The design and implementation built on good practice case examples on open innovation including the Bank’s prior operations (WaterHackathon, Sanitation Hackathon and App Challenge, Cairo Hackathon, Code for Resilience, Code for Pakistan, CoCrea Colombia, Philippines Transit app Challenge) as well as external examples (Random Hacks of Kindness, Maker Faires, Makeathons, Energy Innovation Challenge).

Collaboration with K-Partners and Others:

• Humanitarian OpenStreetMap
• Team Microsoft 
• Google
• Fab Labs 
• Mongolia's Information Technology Post And Telecommunication Authority 
• Ulaanbaatar City Municipality 
• Agency on Land Affairs, Geodesy and Cartography of Mongolia 
• Mongolian University of Science and Technology 
• Mongolia IT Industry Association 
• National IT park of Mongolia